Need to solve a problem in your rental unit, follow these steps:

1. Call your tenant
2. Make a written request to your tenant and keep a copy
3. If the tenant does not address your concerns within 7 days;

Apply Online:

• Complete the application form
• Include evidence by attaching documents to your online application
• Save the reference number that appears on your screen once you submit

Need help? Call 1-888-762-8600 or email [email protected]

Note: For terminating a tenancy for the purpose of extensive renovations/repairs or to request an above guideline rent increase, landlords must apply for and receive approval from the TLRO before serving the document to the tenant.

 

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